Your manufacturing business, just like any other, depends upon communication to function, so an efficient and up to date communications system is vital to the success and profits of your company. Manufacturers often have multiple locations throughout the country and across the world, so a unified communications solution should be incorporated.
What is a Unified Communications Solution?
A unified communications solution (UCS) takes the forms of communication you use every day - voicemail, email, SMS - and integrates real time communications with them, including instant messaging, presence awareness, telephone systems, video conferencing and data sharing apps all in one place under one provider.
How can this benefit your manufacturing business?
Cost efficient
Manufacturing companies with different locations spend a lot of money on travel. Managers visit different sites to oversee developments, project collaboration and meetings. With a UCS, there’s no need to travel. The video conferencing feature allows you to speak to colleagues and clients face to face no matter where you are. There is also an automatic record option so you can playback the video for anyone who wasn’t around.
Another high cost for manufacturing businesses is the telephone bill. Long distance calls and cell phone bills can be extremely expensive. A UCS’s instant messaging feature cuts down the need for a lot of long calls and the presence awareness app enables you to see which colleagues are or are not around. IP solutions save you money on the calls you do need to make.
Collaboration
The same features that can help you save money can also help speed your supply chain and production efficiency and make you money, especially as an integral part of the design process. Design can become collaborative over different locations and times meaning you can use all of your employee’s specialties without trying to get everyone in the same place at the same time. Customers and potential customers can also be added to the process.
Having manufacturing plants in different countries can cause communication barriers because of time and language difficulties. A UCS can provide a seamless communication technique throughout any dispersed development. The choice of communication methods offered makes this much easier and faster than before, and ensures a better end product for retail.
The increase in collaboration possibilities mean that supply chain processes can also move faster and more efficiently, and help your company to meet and outdo customer expectations. Reputations are a large aspect in attracting new business, so the better yours is, the more customers you will attract.
Improving quality assurance
Producing a quality product is vital to your company success but achieving this can be difficult due to sourcing different materials from different parts of the country or globally. A UCS can help to make this process easier. Collaboration solutions can be used to ensure quality assurance activities such as remote product tracking, validation tests and production line updates can be carried out and reported with little delay.
A UCS can allow you and your employees to interact with each other and the business in ways they never could have before. If you’re looking for more information about how a UCS can benefit your business, Stratosphere Networks can help. Call us today at (877)599-3999 or fill out our contact form for information about how a UCS can change the way your manufacturing business operates.
